How Can We Help?
Samma Karuna general communication plan (who to contact)
Version 1.5, October 2022
Author: Ishi
Audience: Samma Karuna staff
Last modified: 8h of April 2024
Abstract: The following document is a guide to Samma Karuna staff members looking to ask a particular questions or to get help. This guide is meant to help you to locate the right person to contact depending on your type of question or request.
Who to contact
Events Manager (Salome) : For anything related to workshops organization, Awakening & Healing schedule, hiring new yoga teachers and halls rental. Special discount requests for students, matters related to internship programs and update of promotions on the website.
Email: events@sammakaruna.org , extension number: 833, WhatsApp: +1 (646) 431-8054
School Director and Lead Teacher (Ishi): For matters related to interviews with students taking teacher training courses, technical questions about courses in Greece, and exceptions requests.
Email: ishi@sammakaruna.org , extension number 832, WhatsApp: +66 61 701 0840
General Manager: For anything matters to the school about technical, financial and administrative issues at Samma Karuna Koh Phangan.
(currently Ishi is developing this role)
Front Office (Welcome Center) Manager (Noi): Logistics to pick up students, questions on accommodation, general questions about Koh Phangan and visas.
Email: skwelcomecenter@gmail.com , extension 830, WhatsApp: +66 62 051 2572
Volunteer Manager (Liron):For anything that matters to the volunteers issues about their bookings, acceptations and shifts at Samma Karuna Koh Phangan.
Email: volunteering@sammakaruna.org , WhatsApp: +48 535 355 855
Bookings Manager (Juan): Questions about accommodation, general questions about bookings, questions on volunteering, payments and billing inquires.
Email: bookings@sammakaruna.org , extension 831, WhatsApp: +54 9 11 4037-1700
Websites issues and digital agency: This is run by a company called: Seo Discovery: Issues with our website and digital marketing.
Phone number: +91 98552 77847
Gayatri Nanda and Pankaj Singh Rawat by Slack (Marketing and Sales channel)