How to book a student for a workshop

Samma Karuna

Version 2.7, April 2016

Abstract: This document describes the procedure required to book a student for a workshop both pre-registering and the day of the workshop.

Audience: Staff/volunteers of Welcome Centre

If any information (including description, dates, price or registration sheet) is missing in the folder “Workshops information & booking” please tell the events or general manager.

Procedure:

1. Take a piece of paper and kindly ask the student to write down their full name, phone number, and email.

• Request full payment for the workshop from the customer.
  • Each workshop will have any discounts available on its specific page.
  • NOTE: If the student doesn’t have the full amount of money for the workshop, request them to make a deposit to book their spot.  Inform them they will then be expected to pay the remaining amount the day of the workshop before it starts. 
    
    
• Using the Workshop Cash box (NOT the daily cash box), deposit the money and record the payment on the sheet inside the cash box.

• Register the student on the workshop registration form at the back of the description sheet of the workshop.
  
  
• Write the student a receipt (located in the Workshop Cash box) and give them the white copy.

• Confirm with the student everything is ready for them for the day of the workshop.  Mention to them that the information about their payment is already in the system and the day of the workshop, they only need to sign in 15 minutes before the workshop starts.