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Good practices to sell at Samma Karuna, Welcome Center.

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Author: Ishi

Audience: Welcome Center staff

Version 1.1 – January 2024

Last modified: 5ht of January 2024

Abstract: The following KB article details a series of good practices to sell the services and products provided by the school at the Welcome Center

Bullet points:

  • It’s more important to show love and appreciation to the students than trying to sell something
    • Feel free to offer free class vouchers as a way to compensate a student for an issue to invite a student to get to know our program.
    • A good morning and a friendly smile are precious
    • Treating every customer with love and appreciation as they are really you very good friend.
  • Timing is important, give some time to the student to feel comfortable at the Welcome Center but not too long as he will start feeling abandoned.
  • Sells is about listening (and asking the right questions)
    • Remember to ask how many day the student will stay to know what you can offer him
  • Sell our Awakening & Healing program rather than yoga or meditation
    • Its in BioDevelopment, Tantra and Breathwork work what we can offer is unique and precious
    • Fee to upgrade for free a new yoga class student to a day pass to try our program
    • Do not offer yoga drop-in classes (or any other drop-in class) but rather the Awakening & Healing program.
  • Freel free to make a discount to a student when requested but ensuring first you explain to the student first the value of the program and you can make it as an exception only.
  • You want to recognize and address the concerns of the students.
  • After you understand what the student is looking for (by listening to the student first) offer 2 options, exceptionally 3.
    • Often when we offer too many options people feel overwhelmed.
  • What make us special?
    • We are a school of self-realization for awakening & healing with more than 10 years in the island
    • We have a unique program in the world that has been developed our senior teachers (rather than just separated classes run by freelancers).
    • When buying a week pass you also get a consultation with a senior teacher to guide you in the program
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